Office Policies


Our policies are thoughtfully prepared to support our goal of cultivating and maintaining truly

client-centered care.  Please take a few minutes to read our office policies.


Please arrive 10 minutes prior to your appointment time to complete/update your client profile and to ensure that your visit is optimum.  Before you begin your health journey with us, sit and relax.


Considerations – Please be considerate of others who have an appointment after you by arriving on time.  If you are running even a few minutes late, be courteous and call the office so that we may adjust our schedule.


Cancellations – Emergencies can arise which may require you to cancel.  Cancellations prior to 48 hours of the appointment time avoid the $65  fee.   In the event of a cancellation, your appointment may be filled from our waiting list, therefore cancellations without notice will incur the full visit charge.


Gift Certificates – Certificates may be mailed at the time of purchase and may be used for services and/or products.  Gift certificates are non-refundable and expire one year from purchase date.


Hours of Operation – Monday through Thursday 7:30am-5:30pm, Friday 8:00am-3:00pm EST and Saturdays by appointment.


Payment – Payment is due by cash, check, credit card or gift certificate at the time of service or product purchase.


Product Research – Product research services are provided for any suggested product.  The $45 research fee may be applied to that product purchase through Global Nutrition.  We are happy to support any proven products which have passed pharmaceutical grade requirements.


Return Policy – All service and product sales are final.


Special Orders – Payment in advance is required for items not in stock, $100 minimum order.