Our Policies are thoughtfully prepared to support our goal of cultivating and maintaining truly client-centered care.
Please take a few minutes to read our office policies.
Please arrive 15 minutes prior to your appointment time to complete/update your client profile. Before you begin your health journey with us, sit and relax.
Considerations – Please be considerate of others who have an appointment after you by arriving on time. If you are running even a few minutes late, be courteous and call the office so that we may adjust our schedule.
Cancellations – Emergencies may arise which may require you to cancel. Cancellations prior to 48 hours of the appointment time avoid $100.00 charge. In the event of a cancellation, your appointment may be filled from our waiting list, therefore, cancellations without notice will incur $100.00 charge.
Gift Certificates – Certificates may be used for services and/or products. Gift certificates are non-refundable and expire one year from purchase date.
Hours of Operation – Monday through Thursday 7:30am-5:30pm, Friday 8:00am-3:00pm EST and Saturdays by appointment.
Payment – Payment is due by cash, check, credit card or gift certificate at the time of service or product purchase.
Product Research – Product research services are provided for any suggested product. The $50 research fee may be applied to that product purchase through Global Nutrition. We are happy to support any proven products which have passed pharmaceutical grade requirements.
Return Policy – All service and product sales are final.
Special Orders – Payment in advance is required for items not in stock.